Carlos Andrade's Resume (Last updated February 7th 2008)

Energetic and hands-on operations professional, skilled in creating and executing successful projects. Consistent career achieving timings, cost control and operational improvement in highly challenging environments. International experience driving projects and initiatives from planning through implementation. Mastered advanced methodologies, processes and technologies

FAIR ISAAC, EMEA
Lead Project Manager
Sept 2007 - present

• Project management of Originations systems implementation in EMEA region.
  

GEOBAN (Grupo Santander), Madrid, Spain; London, UK; Lisbon, Portugal
Senior Manager at Business Development Department
January 2005 - September 2007

• Development and implementation of business process outsourcing projects within Grupo Santander's banks. Supporting corporate imperative to slash operating costs that resulted in savings of circa $1,5 millions for the following 3 years. Projects taking place in Spain and UK, involving BSCH, Banesto, Abbey National, Cahoot and Cater Allen PB.
  

• Project management experience driving productivity and quality for project teams. Coordinating multidisciplinary groups up to 15 persons IT, operations, organization, business architecture, risk.
  

• Responsible for corporate internet and intranet content management back office operations. Direct reporting from 3 supervisors, who manage an overall group of 30 persons.
  

• Co-lead business development projects and supported top management to define marketing strategy. Developing a market research that is being used for defining strategy and growing model.

INSTITUTO DE EMPRESA BUSINESS SCHOOL, Madrid, Spain
Research Assistant at Operations and Technology Department
June 2003 - January 2005

• Design and elaboration of the study Supply Chain Management Practices in Spanish Companies ongoing project tracking SCM practices evolution in EMEA region within last 3 years.
  

• Start-up, follow-up and analysis of the project Success Factors in Strategic Supplier Alliances. In collaboration with the top 500 Spanish companies. Finally presented as a special report for top executives in SCM area.
  

• Participant and co-author of the research case: Supplier Relationship Management on Ericsson Spain. Sponsored by the Information Management Research Center. imrc.ie.edu/

CORPORACION GALERIAS LOS NARANJOS C.A., Caracas, Venezuela
Project Advisor Engineer
September 2001 - June 2002

• Consultancy and supervision of electromechanical projects in commercial centers. Responsible for direct supervision of activities and technical personnel. Project of $ 50m approx.
  

• In charge together with PDVSA of managing the gas project which involved the design of timetables, defining stages and quality objectives.

DSM INTERNATIONAL C.A., Caracas, Venezuela
Operations Manager
July 1999 - September 2001

• Founding partner in charge of managing the client portfolio, including services of technical outsourcing for architecture firms, constructors and manufacturers of electromechanical equipment.
  

• Planning and coordination of a group of 5 design engineers, in the elaboration and supervision of electromechanical projects.
  

• Elaboration of feasibility studies for the implementation of solutions and engineering projects.

OTP EQUIPOS Y TECNOLOGIA C.A., Caracas, Venezuela
Tech Support Engineer
January 1999 - July 1999

• Inspection and certification of gas station projects nationwide, as well as consultancy tasks in engineering and technical support for BP Oil of Venezuela, PDVSA and Texaco.

PANAMCO (Coca-Cola), Caracas, Venezuela
Production Manager Assistant
July 1997 - December 1997

• Production process optimization for PET bottles. Increasing production from 1000 to 1200 boxes/hour

GENERAL MOTORS VENEZOLANA C.A., Valencia, Venezuela
Project Assistant
July 1996 - September 1996

• Review and update assessment of fire prevention system of assembly facilities. (100.000 m2)
  

• Project design for fire prevention system in new warehouse facilities. Project approved by Industrial Risk Insurers (Puerto Rico). NFPA compliant design.

• Business Process Management Executive Program, Operations, INSTITUTO DE EMPRESA BUSINESS SCHOOL (March 2007 - March 2007)

• MBA, INSTITUTO DE EMPRESA BUSINESS SCHOOL (January 2003 - December 2003)

• Mechanical Engineer, UNIVERSIDAD SIMON BOLIVAR (September 1991 - May 1998)

- Quarterly training sessions and workshops in banking operations and back office operational models. Geoban. Since January 2005
- Teacher training course at Instituto de Empresa. Madrid. January 2006 - April 2006. (Currently organizing an online operations seminar).
- II Forum for the Optimization of Supply Chain Management. Madrid. April 2004.
- Research workshops at Instituto de Empresa. Directed toward professors and researchers. Since January 2004.

• SAP AMERICA
  

Consultant
Small and Medium Enterprises Area. Miami, USA.
September 2004-July 2005
-Development and application of a taxonomy of business networks for Small and Medium Enterprises SME. Confidential project concerning marketing strategy development for Americas, currently in deployment phase.

• INSTITUTO DE EMPRESA
  

Group Coordinator
Supply Chain Management Interest Group. Madrid, Spain.
April 2004-July 2006
-Responsible for organizing meetings and conferences, with the participation of Supply Chain and/or Logistics Managers of Spanish and international companies, such as Pepsi, Gillette, Kellogg's, Carrefour, Philips, and IBM
-Editor of the Supply Chain Management Center newsletters.

- Languages: Spanish mother tongue, English advanced level, Portuguese medium level
-Software Advanced Level: MS Project, SPSS 11, MS Office
- Software User Level: SAP R/3, Arena, Mind-Maps